Civil society organizations have an important impact on societies. However, their accountability and the sustainability of their actions is generating much discussion in a global context where the space for civil society is shrinking. Social impact management, from diagnosis and design, to assessment, to strategy, to communication is one of the ways that can address these shortcomings. The Social Impact Management Toolkit presents a selection of tools, apps, and platforms that can be used by CSOs mindful of their impact. The Toolkit is designed as a step-by-step social impact guide for beginners and is aimed at small and medium organizations.


A practical guide for NGOs, activists and volunteers about democratic limits of freedom of expression, countering hate speech, fake news and intimidation.

Author(s): Stefan Cibian, Silvia Fierascu, Svjetlana Knezevic, Karin Liebhart,  Hannes Meissner, Anca Molnos, Laura Ranca, Mariya Yurukova, Christiana Weidel.


The project “Tools for Citizens” is made to answer to this volatile, uncertain, complex and ambiguous (in short, VUCA) world. When complicated situations turn into complex ones, new approaches are necessary to respond to new needs. By providing easily accessible DIY tools – methods and workshops – which tackle needs for teams and organizations, we support civil society actors who want to act and collaborate in this complex world. The Toolbox enables actors to develop their organization, the work together in their team, and with their community.



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The project is implemented by Țara Făgărașului Community Foundation in partnership with Mihai and Maria Frațilă Foundation and the Făgăraș Research Institute and benefits from a 249,864 euro grant from Active Citizen Fund România, programme funded by Iceland, Liechtenstein and Norway through the EEA Grants 2014-2021.
The content of this website does not neccesarily reflect the official position of the EEA and Norway Grants 2014-2021; for more information visit
More details about Active Citizen Fund Romania are available at